Sr Director, Enterprise AI

Your role at Dynatrace

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The Senior Director of Enterprise AI is accountable for defining, governing, and scaling Dynatrace's enterprise AI strategy to drive measurable productivity, operational efficiency, and competitive advantage across the organization. This role operates at the intersection of business strategy, applied AI, and organizational capability, translating a rapidly evolving technology landscape into a clear, enterprise-wide AI agenda with multi-year impact.

Enterprise AI Strategy and Roadmap

• Partner with the VP of AI, Data & Collaboration and executive stakeholders to define, refine, and operationalize Dynatrace’s enterprise AI strategy, ensuring alignment with company priorities and measurable business outcomes.
• Develop a forward-looking perspective on generative AI, agentic systems, and workflow automation, translating market and technology shifts into practical strategic direction for the enterprise.
• Own the enterprise AI roadmap by identifying, prioritizing, and sequencing initiatives across Operations, Sales, Finance, HR, Legal, Marketing, and IT based on business value, feasibility, and risk.
• Lead portfolio-level build, buy, and partner decisions by evaluating SaaS vendors, platform integrations such as ServiceNow, Salesforce, and SAP, and custom-build trade-offs; bringing well-reasoned recommendations to executive leadership.
• Use Dynatrace’s observability platform as a strategic advantage to monitor, measure, and continuously improve the reliability, performance, and business impact of internally deployed AI solutions.

AI Governance and Responsible AI

• Mature and own Dynatrace’s enterprise AI governance framework, including acceptable use policies, risk tiering, human-in-the-loop thresholds, and decision authority standards for AI systems across the organization.
• Partner with Legal, Risk, Security, Compliance, and Works Council stakeholders to ensure AI deployments meet re