Member of Technical Staff, Applied AI

About Finch

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We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.

In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.

We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.

This Role

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Personal injury law is drowning in repetitive tasks, paper-based bottlenecks, and fragmented data – and we're building the software to fix it. As a Member of the Technical Staff at Finch, you'll own critical features end-to-end, ship fast, and work directly alongside product, ops, and design in a codebase where your decisions matter from day one.

What You'll Do

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This is a full-stack role at a company where the product is evolving quickly and engineers have real ownership – expect the scope to grow as we do.

• Build production-grade voice, browser, document, and workflow agents that move personal injury cases forward.
• Design long-horizon agent systems - including context, tools, memory, permissions, structured outputs, and human-in-the-loop controls.
• Own the eval flywheel: turn real cases and operator feedback into benchmarks that continuously improve agent quality.
• Optimize perform