Director, Data Scientist

Location

San Antonio, Texas; Charlotte, North Carolina; Colorado Springs, Colorado; Phoenix, Arizona; Plano, Texas; Tampa, Florida Job ID R0120386 Date posted 09/07/2026 Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Director, Data Scientist, you will lead a team of Data Scientists responsible for identifying, scoping, and translating business problems into applied statistical, machine learning, simulation, and optimization solutions that generate actionable business insights and drive business value through automation, revenue generation, and the reduction of expenses and risk. You will work closely with business leaders to ideate, evaluate, and scope projects that address critical business needs. You will manage the team's project portfolio and communicate progress, outcomes, and key updates to senior leadership and other business stakeholders. Additionally, you will be responsible for the team's model inventory, ensuring compliance with USAA's model risk management policies and regulatory requirements. You will influence the future of data science at USAA by researching emerging technologies, identifying opportunities for innovation, and driving the adoption of advanced analytical capabilities across the organization.

We offer a flexible work environment that requires an individual to be **in the office 4 days per w