AI Platform Architect - Principal

Job ID

R0119899 Date posted 09/04/2026

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

USAA is seeking a Principal AI Platform Architect to lead the strategy, architecture, and evolution of our enterprise AI platform. This role will define scalable, secure, and compliant AI capabilities that enable generative AI, agentic AI, machine learning, and advanced analytics across the enterprise. Partnering with senior business and technology leaders, you will establish architecture standards, governance frameworks, and platform roadmaps that accelerate innovation, drive adoption, and deliver business value through responsible AI at scale.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is available for this position.

What you'll do

• Collaborates with business and IT stakeholders to understand and finalize strategy, requirements, measures, risks and controls across multiple domains considering cross stream impacts.
• Utilizes expertise and research to coordinate with domain architects in the creation of technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps th