Data Scientist II - CX Analytics

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

* *All the benefits listed above are subject to the terms of their individual Plans* .

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

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We are seeking a Data Scientist II to join the CX Analytics team within our Customer Experience Organization. Our team leverages AI across development workflows and uses it to extract insights from both structured data and unstructured sources such as raw text, and you will apply these capabilities in your day-to-day work. In this role, you will focus on executing applied data science work—running analyses, supporting experiments, and mining data to uncover drivers and patterns that inform how the business supports its customers. You will work across structured and unstructured d