AI Solutions Manager, East

#### Location

Remote (New York)

#### Status

Full time

#### Department

Solutions Engineering

### About Arize

AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.

We’re a Series C company backed by top-tier investors,with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.

### The Opportunity

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role is a blend of solutions consulting, customer engagement, and AI product feedback. You’ll work directly with the ML and AI engineering teams at some of the most sophisticated companies in the world and help them observe, evaluate, and improve the AI they run in production.

You’ll own the customer lifecycle end to end: identifying the business problem, defining what success looks like with their stakeholders, shaping how Arize fits their architecture, and driving adoption through renewal and expansion. You’ll also feed what you learn back into the product, so solutions you build for one customer become repeatable for the next.

**While we are a remote-first company, the nature of this role requires candidates to be based in the New York City metro area/EST