Zoom Communications

Sr. Machine Learning Engineer - AI

Seattle, WA, US$157,440-$236,200Posted 1 month ago

Job Description

  • Seattle, Washington, United States
  • Full time

Immigration sponsorship is not available for this positionWhat you can expect:

We are seeking a highly skilled and motivated Machine Learning Engineer to join our team and play a key role in developing and maintaining our knowledge graph service. As a Machine Learning Engineer specializing in knowledge graphs, you will work closely with cross-functional teams to design, implement, and optimize algorithms and models that enable efficient representation, integration, and retrieval of structured and unstructured data.

Responsibilities

  • Architect and optimize large-scale Machine Learning workflows to process structured and unstructured data for knowledge graphs and search services; Architect and optimize large-scale Machine Learning workflows to process structured and unstructured data for knowledge graphs and search services;
  • Deploy, monitor, and maintain machine learning models (LLMs and agentic workflows) in a microservice environment using Docker, Kubernetes (AWS EKS), and internal platforms (ZCP);
  • Collaborate with cross-functional teams of engineers, product managers, and domain experts to define requirements and implement scalable, production-ready Machine Learning services.
  • Maintain comprehensive documentation for all AI search systems, workflows, and services using Confluence, Zoom Docs, and LucidChart;
  • Develop business logic for routing requests to Machine Learning models and managing feature stores;
  • Implement advanced authentication and security mechanisms for Machine Learning pipelines, including asymmetric JWT and secure key management (AWS KMS, internal CSMS.
  • Work with asynchronous, distributed messaging frameworks (AsyncMQ).
  • Optimize knowledge graph algorithms for performance, scalability, and reliability.
  • Conduct research on cutting-edge Machine Learning, NLP, and knowledge graph techniques, evaluating external data sources to enhance search and document underst

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