Software Engineer III - AI/ML Platform Operations - Remote

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Job Title

Software Engineer III - AI/ML Platform Operations - RemoteRequisition Number

R7739 Software Engineer III - AI/ML Platform Operations - Remote (Open)Location

Arizona - Home TeleworkersAdditional Locations

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Software Engineer - AI/ML Platform Operations - Remote

Your Role

We are seeking a Software Engineer – AI/ML Platform Operations to lead the operational excellence, reliability, and support of our enterprise AI and data platforms. This role is responsible for ensuring the stability, scalability, observability, governance, and operational readiness of AI/ML solutions that power critical business capabilities.

This is not a traditional software application development role.

While strong software engineering skills are essential, the primary focus is on AI platform operations, MLOps, automation, reliability engineering, deployment support, observability, governance, and continuous improvement of enterprise AI capabilities.

Your Work

You will work across a modern technology ecosystem that includes Palantir Foundry, AWS Bedrock, Amazon SageMaker, cloud-native services, and emerging Generativ