Software Engineer, AI Automation

#### About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

#### About the role

We are hiring a Software Engineer for the Automation team to use AI to solve and automate manual work across Coalition. This is a hands-on AI engineering role: authoring skills, wiring agents to our systems of record through MCP, building evals, and deploying agents that non-engineers depend on every day. You will not be starting from zero. We have early workflows live in production, more proofs of concept in the oven, and working hypotheses about how all of this should fit together. We want someone who will pressure test those hypotheses against their own experience and change our minds where we have it wrong. Deep, current, practical experience building with LLMs is the single most important qualification for this job.

The other half of the role is proximity to the business. Think of this as a Forward Deployed Engineer, pointed inward: your customers are other Coalition teams. You will work directly with the teams whose work we are automating, learn how they actually operate, and turn that into a playbook. Getting from that conversation to something an agent can run reliably is the core of the work. You will also work day to day with our data team to get at the data these agents depend on. This is an individual contributor role with no direct reports.

#### Responsibilities

• Author skills: Turn a team's process, judgment, and edge cases into reusable skills that agents can invoke. Write them so the next project can reuse them instead of rebuilding them.
• Build within our agent architecture: Wire agents to the systems of r