Senior Technical Writer - Madcap Flare & AI Expert

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools, content, and services that help professionals make critical decisions with confidence.

We are seeking an experienced Senior Technical Writer to join our growing software documentation team. This is an exciting opportunity for a technical writer who enjoys learning complex software, partnering with Product Managers and Subject Matter Experts, and turning complicated functionality into clear, intuitive documentation for end users.

Who We Are

Wolters Kluwer: The world is a big place, find your place here

Hybrid

8 days a month, in any Wolters Kluwer office in the U.S. - Fully remote work can be considered if you're not located within 50 miles of an office.

Our Locations

Contact Wolters Kluwer | Wolters Kluwer

What We Offer

The Sr. Technical Writer role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits.

What You'll be Doing

As a Senior Technical Writer, you will play a critical role in developing high-quality technical documentation. You will work closely with various departments, contributing significantly to the creation of user manuals, guides, and specifications. Your expertise will ensure that technical information is conveyed clearly and effectively, thereby enhancing user experience and product usability.

This is a Technical Writing role, vs. an Instructional Design role. Our broader team includes professionals specializing in technical writing, instructional design, training, e-learning, and "How Do I?" video content. This position is specifically focused on software and product documentation, with a strong emphasis on MadCap Flare.

The ideal candidate will bring hands-on experience with MadCap Flare and be comfortable taking documentation projects from conception t