Senior AI Workflow Engineer

At BlueCross BlueShield of Tennessee, we’re building the foundation for an AI‑enabled future—one where our teams work smarter, our operations move faster, and our 3.4 million members experience a more responsive, reliable, and affordable healthcare journey.

We’re hiring a Senior AI Workflow Engineer to help drive this work within Commercial Finance. In this role, you’ll be embedded directly with our finance teams (including underwriting) to help them imagine what’s possible beyond today’s tooling.

To do that, you’ll need:

• Experience with Generative AI, LLM integration, or agent framework
• Understanding of APIs, orchestration, and integration patterns
• Proficiency in Python and associated AI / ML libraries and frameworks

Our ideal candidates will also bring experience in healthcare (other payers, hospital systems, health tech companies) and/or experience working with finance teams.

If you’re inspired by our mission, we’d love to hear from you!

Notes

• While this is a fully remote role, a final onsite interview at our Chattanooga, TN, headquarters will be required.
• Sponsorship is not available for this role.

Job Responsibilities

Process Discovery & Business Partnership

• Partner with security and legal teams to ensure all AI solutions are compliant with healthcare regulations, including HIPAA, and align with internal data security and privacy policies.
• Conduct qualitative and quantitative analysis to define clear business requirements and translate operational challenges into actionable workflow designs.

AI Workflow Design & Engineering

• Architect and deploy AI-enabled workflows integrating internal systems, APIs, and third-party platforms.
• Incorporate AI components such as LLM agents and retrieval pipelines.

Adoption, Training & Change Leadership

• Present workflow solutions to stakeholders and lead training sessions.
• Act as an evangelist for AI ado