Senior AI/ML Engineer - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As a Senior AI/ML Engineer within the Optum Health & Financial Tech team, you will design, build, and deploy production-grade AI and machine learning solutions that revolutionize healthcare payer and financial operations. You will focus on high-impact areas such as Claims Processing Automation, Eligibility Verification, Prior Authorization, and Payment Integrity. Operating with an innovative mindset, you will leverage advanced technologies-including Natural Language Processing (NLP), Generative AI, and Agentic AI digital workers-to enable touchless processing and drive payment accuracy. Joining a mission-driven team, you will help connect patients, providers, and data, modernizing critical platforms and scaling responsible AI to improve the care and financial experience for millions.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

• Design, develop, and deploy production-grade AI-powered solutions and machine learning models to address complex business challenges in claims processing, eligibility, and payment integrity, emphasizing the responsible use of AI
• Use enterprise-approved AI tools to streamline operational workflows,