Cambridge Computer Services, Inc
Sales Support in Enterprise Technology and HPC / AI / ML
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Job Description
Job Overview
The Cambridge Sales Support role is an entry level sales & support position assisting teams in building advanced IT solutions for our clients. By developing personal, operational, sales, and technical expertise in Cambridge solutions, this role can scale into opportunities of greater responsibility at our organization. Examples of this include sales operations, inside / outside sales, solution architecture, advanced systems design, installation and training.
Responsibilities and Duties
* Collaborate with Relationship Sales Managers in daily tasks: + Perform product and technology research on hardware, software, and services offerings. + Write quotes, build proposals, and manage statements of work in a manner that maximizes company profit. + Communicate with vendors and clients. + Coordinate online meetings, technical demonstrations, and conferences. + Manage sales and order logistics. + Recommend products and upsell solutions to vendors and clients. + Populate and maintain Cambridge’s client relationship management (CRM) tools with accurate and timely information. * Participate in Marketing & Customer Service activities: + Manage positive vendor relationships. + Drive lead generation activities including prospecting, calling clients to attend technical lectures, and following up on marketing driving initiatives. + Participate in trade shows and/or act as a company representative. + Act as a liaison between the corporate office and remote employees. * Support Cambridge initiatives: + Gain product and technology knowledge and certifications of the vendors we use in our solution stack. This includes Cisco, Commvault, Dell, HPe, IBM, Lenovo, VMWare, and many others. + Build familiarity of trends in storage, networking, data protection, digital archiving, and other infrastructure technologies. + Understand solutions including high performance computing, subject matter expertise in machine learning, artificial intelligence
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