Sears Home Services

Product Manager (Agentic AI Software) REMOTE

Chicago, IL, US$150,000-$175,000Posted 1 month ago

Job Description

JOB SCOPE

The Product Manager, Tech Hub will lead the development and implementation of AI-driven automation solutions to optimize routing efficiency and enhance service delivery.

JOB SUMMARY

The Product Manager, Tech Hub will define the product vision for AI-driven solutions, lead the development of intelligent routing algorithms, and automate dispatch workflows. Key responsibilities include collaborating with engineering teams, prioritizing impactful features, optimizing operations with real-time data, and ensuring stakeholder alignment.

REPORTS TO

Chief Of Staff To The Chairman

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES

  • Defines the product vision for AI-driven Dispatch & Routing, aligning it with the overall company strategy
  • Leads the development of AI-powered automation solutions, including efforts to automate dispatch workflows, enhancing dispatch accuracy and reducing delays
  • Collaborates with engineering teams and partners with stakeholders across departments to implement machine learning algorithms and ensure seamless integration of new technologies
  • Integrates AI-based forecasting tools and implements AI models that analyze historical data to anticipate customer needs and forecast service demand
  • Drives automation in the dispatch process by removing manual dependencies and introducing self-learning systems for real-time decision-making
  • Prioritizes features that deliver high-impact results, improving service delivery speed, reducing operational costs, and increasing customer satisfaction
  • Works closely with engineering, data science, and operations teams to bring AI and automation into daily dispatch processes
  • Uses real-time performance data to adjust AI models and ensure that dispatch operations are constantly optimized
  • Engages with stakeholders regularly to communicate progress on automation initiatives and ensure alignment with business goals

JOB REQUIREMENTS

* Bachelors Degree * 5-10 years of related experience * Up to 25% travel * 18 years of age or older

REQUIRED SKILLS

* Bachelors Degree in Computer Science, Software Engineering, Data Analytics, Mathematics or Statistics * 5+ Years of experience in product management * Proven track record of driving digital transformation initiatives, particularly in the logistics, dispatch, or field service management domains * Strong leadership skills with the ability to influence cross-functional teams and align stakeholders on strategic goals * Ability to synthesize complex data into actionable product decisions and roadmap priorities * Experience working with data visualization and AI tools such as Python, Excel, Tableau and ChatGPT

PREFERRED SKILLS

* Masters Degree in Computer Science, Software Engineering, Data Analytics, Mathematics or Statistics preferred * Experience with API based tools like the OpenAI Chat Completions tool Years Experience

5 - 10 Years Experience

Travel Requirements

Moderate (15-30%)

Country

United States

Work-In Location

25914: ILLINOIS - REMOTE (Central)

Work-In City

Chicago

Work-In State

IL

Work-In Postal Code

60601

Business

Sears Home Services - In Home

Job Function

Information Technology

Employment Category

Regular, Full-time

Compensation Range

150,000 - 175,000

Additional Compensation Explanation

N/A

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.

Posting Tags

#Corporate, #Remote

Company Brand

Sears Home Services

Location City

HOFFMAN ESTATES

Product Manager (Agentic AI Software) REMOTE | Transformco

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