Principal Product Manager - AI Assistant

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. *There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams*. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started!

As the Principal Product Manager, AI Assistant, you are the strategic "Squad Leader" for one of our most critical company initiatives: leading the charge as we continue to evolve our AI Assistant, which will be central to how our customers work in the platform going forward. What we've built so far this year is far from a chatbot; it's truly a marketing companion who can create emails, turn them into social posts, analyze your data, and basically be your go-to as you grow your SMB. Now, we're looking for the next leader who can help it be the best in the industry.

### What You'll Do

• Lead the strategic roadmap for our AI Assistant as a core platform capability, positioning it as the industry-leading marketing companion
• Own the full product lifecycle - define features, manage prioritization, and drive execution with engineering and design partners
• Drive adoption and engagement metrics by understanding customer workflows and removing friction from how SMBs use AI in their marketing
• Partner cross-functionally with marketing, sales, and customer success to articulate the AI Assistant's value and capture competitive differentiation
• Define success metrics and build the business case for AI investments, ensuring ROI and impact on customer acquisition and retention
• Mentor other PMs on AI building best practices
• Represent the AI Assistant vision in co