ML/AI Engineer (Full Time; Multiple Openings)

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for: Responsible to support the design, implementation, and optimization of scalable Artificial Intelligence (“AI”) and Machine Learning (“ML”) solutions.

To succeed in this role you must meet the following requirements

• Collaborate with cross-functional teams (Product, Data, Engineering) to develop and implement AI/ML solutions
• Establish and promote ML Operations and lifecycle management best practices
• Design, build, and manage scalable ML infrastructure
• Develop, validate, deploy, and monitor ML models and applications
• Create and maintain optimized data pipelines
• Utilize programming languages (Python, R, Scala, Java) and adopt CI/CD best practices, including automation and monitoring
• Implement state-of-the-art Generative AI models and workflows (ASR, LLM, TTS, RAG, & Search)
• Stay up to date with emerging ML/AI technologies, frameworks, and best practices
• Scale and support large distributed systems serving millions of customers daily
• Maintain and extend RingCentral’s internal AI platform
• Build Agentic AI products to drive business value
• Bring thought leadership to AI products & services

Desired Qualifications

* U.S. Master’s degree in Data Science, Computer Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Data Science, Computer Engineering or a related field plus five (5) years of related experience,