Lead ML Ops/DevOps Engineer - AI Engineering

FICO (NYSE: FICO)

is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

As a Lead MLOps/DevOps Engineer on our Generative AI team, you’ll be at the cutting edge of language model applications, building innovative solutions across key areas of the FICO platform—including fraud detection, decision automation, workflow orchestration, and system optimization and also internal productivity. You will deploy production systems, troubleshoot operational issues, and integrate services at scale. You’ll have the opportunity to make a measurable impact by bringing next-generation AI capabilities into production, collaborating with a world-class team to build robust, scalable infrastructure and accelerate innovation across FICO’s platform.

What

You’llContribute

• Design, build, and maintain scalable, resilient data and ML pipelines, infrastructure, and workflows using tools such as Terraform, GitHub Actions, ArgoCD, Helm, and others.
• Automate infrastructure provisioning and configuration management using cloud-native services (preferably AWS) with tools like Terraform, CloudFormation.
• Design, containerize, and manage Kubernetes (EKS) clusters and/or ECS environments in AWS. Collaborate with development teams to optimize performance, deployment, and cost.
• Partner with DevOps and SRE teams to ensure high availability, observability, scalability, and security of the data and ML infrastructure.
• Work closely with Data Scientists and ML Engineers to operationalize machine learning models, including building CI/CD pipelines for model training, validation, and deployment.
• Implement observability for data pipelines and ML services using tools like Prometheus, Grafana, Datadog, or similar.
• Develop and maintain automated pipelines for model retraining, monitoring drift, and versioning in production.
• Support