Lead AI Quality Engineer

About Phase2

Our remote first employees join and stay at Phase2 to be a force. In pursuit of digital experience that advances the human experience, you will do your best work, live fully, and succeed as a team.

Phase2 a digital agency passionate about customer experience, grounded in data & insights, and rooted in more than two decades of successful technology delivery. We guide industry-leading companies to what’s next in their digital landscape.

And it all begins with finding the right people who align with our values and passion for impact. About the role The Lead AI Quality Engineer owns the evolution of quality assurance at Phase2. Working closely with leaders within the Engineering Department, including other Quality Specialists, you will lead setting the vision for how Phase2 maintains a high level of quality in the software we produce, in an era when our engineers’ use of agentic AI has led to unprecedented rates of code production. You will also own setting and executing a roadmap that implements this vision: establishing consistent guidelines, methodologies, and tools that serve as the standard for quality assurance across our projects, and building a quality system capable of keeping pace with AI-accelerated delivery.

Your ownership of quality assurance spans two fronts: testing our AI-powered products and features, and applying AI-driven tools and techniques to test our legacy software systems. This includes establishing standards and guidelines for creating test plans for AI-powered features (LLM-based applications, agentic workflows, ML-driven components), and for using AI-powered testing tools responsibly with appropriate human oversight. Your ownership of quality strategy runs end-to-end, from requirements and design through production monitoring, across complex digital and AI-powered delivery engagements.

This is a hybrid role: allocated half-time to work on client projects, and half-time to o