Internal AI Skills & Efficiencies Resource Role

Company

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Marsh McLennan Agency Description: ----------------

Internal AI Skills & Efficiencies Resource Role (Part-Time, Remote 15-20 hours/wk)

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ROLE SUMMARY

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This is a critical part-time resource role focused on accelerating internal adoption of LenaI and Lenwork—Marsh's enterprise AI productivity platforms. The successful candidate will bridge the gap between emerging AI tools and day-to-day workflows, enabling teams across the organization to unlock efficiency gains and develop sustainable AI skills. Rather than a traditional AI trainer position, this role is strategic: you will identify workflows where AI creates the highest impact, design targeted enablement interventions, and model best practices that other teams can replicate at scale. Success means moving the organization from AI awareness to AI fluency.

PRIMARY OBJECTIVE

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Enable 30–50% of your assigned departments or functions to meaningfully integrate LenaI and Lenwork into daily work within 6 months, with measurable improvements in task completion time, quality, or capacity freed for higher-value work.

KEY RESPONSIBILITIES

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### Internal Enablement & Training Design

• Assess workflows and pain points: Interview teams to identify where AI creates immediate value (e.g., report drafting, data analysis, research acceleration, document processing, meeting prep).
• Design targeted microlearning: Create focused, hands-on training sessions (30–60 min) for high-impact use cases rather than generic AI 101 sessions.
• Deliver live and self-guided training: Run interactive workshops and record reusable tutorials that teams can reference later.
• Tailor content to functions: Recognize that Finance teams, HR, Operations, and Client Services have different AI leverage points; customize examples