AI Solutions Engineer

AMPORTS is a leading finished-vehicle and roll-on/roll-off (RoRo) terminal operator providing vehicle processing, storage, and logistics services across multiple U.S. port facilities. Its operations include terminal services, vehicle processing, yard management, and the corporate functions that support the network. AMPORTS is expanding its use of artificial intelligence by pairing technical expertise with employees who understand the day-to-day work, from terminal operations to the back office.

*This career is located in Jacksonville, FL, no remote options are available.*

Summary

The AI Solutions Engineer partners directly with AMPORTS operational and corporate teams to identify, build, deploy, and support artificial intelligence solutions that improve how work is performed. This hands-on role embeds with terminal operations, vehicle processing, yard management, finance, and administrative teams to understand workflows and translate operational challenges into practical solutions using Claude, Microsoft Copilot, and related technologies. The position develops agents, prompt-driven workflows, document and data automations, reporting tools, and lightweight system integrations. Success is measured through deployed solutions, sustained user adoption, measurable operational results, and effective handoff to business and technical support teams.

Essential Functions

• Embeds with terminal operations, vehicle processing, yard management, finance, and administrative teams to observe workflows and identify opportunities to reduce manual effort, errors, delays, and operating costs.
• Evaluates potential AI use cases based on business value, technical feasibility, data availability, security considerations, implementation effort, and expected operational impact.
• Defines a clear problem statement, solution scope, success measure, and human oversight requirement before beginning development.
• Maintains and prioritizes a backlog of AI