AI Program Lead

Overview

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Revenue AI Program Lead

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Location

United States Work Arrangement: Remote

About the Role

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Hyland is seeking a highly technical and execution-focused Revenue AI Program Lead to drive the design and deployment of AI-powered solutions across our global Revenue organization as a senior individual contributor. This role focuses on improving sales productivity and operational efficiency by replacing manual processes with AI agent-driven, intelligent automated workflows.

Working hands-on to develop, test, and deploy AI-driven solutions across Salesforce and the broader revenue technology stack, this role partners cross-functionally to ensure successful adoption and measurable business impact.

This role moves beyond traditional AI implementations focused on prompts and outputs — centered on:

• Execution over generation — AI that does, not just AI that writes
• Workflows over tasks — multi-step orchestration over single interactions
• Systems integration over isolated tools
• Business outcomes over experimentation

Technology Tools

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• Salesforce
• AI Orchestration Frameworks
• Automation Tools
• Sales Engagement Platforms
• Forecasting Tools
• Enablement Platforms

Your Role Responsibilities? Here's What You'll Do.

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• Design, build, and optimize AI agents and autonomous workflows to support core revenue activities — including account research, pipeline insights, and sales content generation — while building multi-step workflows that integrate reasoning, decisioning, and action-taking across systems.
• Integrate AI capabilities into Salesforce and adjacent revenue platforms — partnering with technical teams to connect structured and unstructured data sources, enabling context-aware, action-oriented workflows that drive cross-system execution.
• Partner