AI Mortgage Operations Solutions Engineer

Overview

We are seeking an AI Mortgage Operations Solutions Engineer to work directly with Consumer Direct Mortgage Fulfillment and LOS operations leadership to rapidly design, configure, develop, test, and deploy AI-enabled workflow solutions that improve operational efficiency, quality, consistency, visibility, and scalability. This role will operate in a business-embedded model, partnering closely with fulfillment leaders, LOS operations leaders, process owners, operational SMEs, training, risk, compliance, information security, product, and technology teams to identify high-value workflow opportunities and quickly translate them into usable solutions. The ideal candidate combines lending-domain fluency with strong hands-on software engineering skills, an AI-first mindset, workflow automation experience, and the ability to deliver rapid prototypes that can mature into controlled production capabilities.

The role should apply a platform-first delivery approach. The engineer should prioritize approved LOS-native workflow automation, agentic task configuration, permissioning, rules, document handling, integrations, and operational control capabilities before pursuing custom development. Where native capabilities are insufficient, the engineer will design and build lightweight tools, APIs, integrations, dashboards, and utilities that extend the mortgage operations technology ecosystem while remaining aligned with approved architecture, information security, compliance, governance, SDLC, and production support standards.

This role is expected to move quickly, but not casually. The successful candidate must be able to deliver practical solutions with governed speed: rapid delivery inside approved information security, data privacy, architecture, compliance, model governance, auditability, change management, and production support rails. OPERATING MODEL

This is a business-embedded engineering role. The individual will work closely wi